If you have questions that aren’t addressed elsewhere on this site, please take a look at these frequently asked questions about accounts, debit cards and ATMs, Online Banking and bill payment, mobile banking, business banking, CDs and IRAs and loans.
Our combined footprint includes banking offices in North Carolina, South Carolina, Virginia and Tennessee.
We know we can’t possibly answer every question you have on this website, but we know someone who can.
Our Client Service Center is filled with people who answer the phone when you call. Our team in High Point, NC, knows your history and the answers to your most pressing questions. If they don’t know, they will find the person who does.
Carolinas and Virginia Client Service Center
If you don’t need a live person, try our
Pinnacle Anytime automated system.
Need to report a lost or stolen Pinnacle
debit card? Reach us here:
Lost or Stolen Pinnacle Debit Card